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Help & Support
Guides, warranty details and service — everything you need to keep your window coverings working beautifully.
Instructions & Guides
Installation guides, programming information and videos for easy step by step instructions.
Manuals, guides & videos →Troubleshooting
Quick fixes for the most common issues — charging, pairing, limits and more.
See fixes →Warranty
What's covered, for how long, and how to make a claim.
Learn more →Service Policy
Our service standards for measurements, installations and repairs.
Learn more →Request a Service Call
Book a technician visit for repairs or adjustments.
Request →Need a Service Call?
Something not working right? Our team services what we sell — book a visit and we'll take care of it.
Request a Service Call
Please provide information on your issue so we can best assist.
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Our service team will contact you shortly to arrange a visit.